WorkCare offers flexible options to reflect your organisation’s sickness absence policy – and budget. Want to outsource your call handling with 24/7 case logging or provide meaningful support from the outset with triage services? No problem. With an annual licence fee, select from our core range of Essential Services, our enhanced package of Premium Services or tailor WorkCare to your needs with our Managed Services.

  • Essential Services
    • Absence monitoring and tracking
    • Day 1 to RTW employee support
    • Action triggers for calls, home visits, case reviews, OHS & RTW interviews
    • Dynamic, pre-scripted forms to guide employee interaction
    • Critical RTW pathways
    • RTW monitoring
    • BAR 100 Index + triggers & actions
    • Online resource library
    • Management information with key metrics
    • Full data capture of sickness absence histories
  • Premium Services
    • Absence monitoring and tracking
    • Day 1 to RTW employee support
    • Action triggers for calls, home visits, case reviews, OHS & RTW interviews
    • Dynamic, pre-scripted forms to guide employee interaction
    • Critical RTW pathways
    • RTW monitoring
    • BAR 100 Index + triggers & actions
    • Online resource library
    • Management information with key metrics
    • Full data capture of sickness absence histories
    • Call centre case logging 24/7
    • Line manager absence notifications
    • Frontline call handling and information triage
    • Critical aggregate and industry benchmark metrics
    • Account management
  • Managed Services
    • Customised support tailored to your budget and needs. Options include:
    • Essential / Premium Services
    • Bespoke software to accommodate outsourced services
    • Tailored dashboards
    • Benchmark reports
    • Payroll integration
    • Personalised branding
    • Ad hoc compliance audits
    • Consultancy
    • ROI analysis and reporting